Order Cancellation Policy
31/08/2023 2023-08-31 17:26Order Cancellation Policy
Order Cancellation Policy
At Sattvam Agro, we understand that circumstances may arise where you need to cancel an order. We strive to make the cancellation process as convenient as possible. Please review our Order Cancellation Policy to understand the terms and procedures associated with cancelling an order.
Cancellation Timeframe:
Standard Orders:
If you wish to cancel a standard order, you may do so within [number of hours/days] from the time the order was placed. After this timeframe, the order may have already entered our processing and packaging stages, and cancellation may not be possible.
Cancellation Process
Contact Us: To initiate an order cancellation, please contact our customer support team as soon as possible at info@sattvam.in. Please provide your order number and the reason for cancellation.
Confirmation: Our customer support team will confirm the cancellation request and guide you through the next steps.
Refund for Canceled Orders:
Payment Refund: If your order is eligible for cancellation within the specified timeframe, we will refund the full amount paid to the original payment method used during checkout.
Refund Timeframe: Please allow 4 to 7 days for the refund to be processed and reflected in your account. Refund processing times may vary depending on your payment provider.
Changes to this Policy:
Sattvam Agro reserves the right to update or modify this Order Cancellation Policy at any time without prior notice. Any changes will be effective upon posting the revised policy on our website.
Contact Us:
For any questions or inquiries related to order cancellations, please contact our customer support team at info@sattvam.in
Last Updated: 31 Aug 2023